Shipping
GlamourShades.com ships via UPS and USPS. Small packages generally ship USPS
Priority Mail and take 2-3 days to reach any destination in the United States.
Larger packages generally ship UPS ground (1 - 5 days to continental US). Note
that each day is a business day.
| Orders Shipped to Continental US |
Standard Ground Shipping |
3-Day
Shipping |
2-Day
Shipping |
Overnight
Shipping |
| Shipping Rate |
$5.00
or FREE* |
Actual
Cost |
Actual
Cost |
Actual
Cost |
| Order Processing |
0
- 1 days |
0
days |
0
days |
0
days |
| Shipping Time |
1
- 5 days |
3
days |
2
days |
1
day |
| Total Delivery Time |
1–
6 days |
3
days |
2
days |
1
day |
*If total merchandise ordered is $25 or more
Standard Ground Shipping is free to the continental US.
PO Boxes: Only Standard Ground Shipping (USPS
Priority Mail) is available for these addresses. Alaska, Hawaii and APO/FPO
Addresses: Only Standard Shipping (USPS Priority Mail) is available for these
addresses. Packages sent to military may be delayed by standard mail handling.
The cost for mailing to these addresses will be actual cost (USPS Priority Mail)
including insurance unless you explicitly (in the comment box) decline insurance.
In this case GlamourShades.com cannot be responsible for lost or damaged product
due to shipping.
Customers in these areas will need to call or
email their orders to us. Please do not send your credit card information in
an email. We will instruct you on how to provide that after we quote you.
Canadian Orders: These orders will be shipped to you at actual shipping cost
with Standard Ground Shipping being the default. If you would like expedited
shipping please note that in the comment box on the order form and we will be
happy to accommodate your request (please see information below on Expedited
Order Processing). You should be aware that any applicable Canadian duties or
taxes due will need to be paid by you upon receipt. Canadian customers will
need to call or email their orders to us. Please do not send your credit card
information in an email. We will instruct you on how to provide that after we
quote you.
Expedited Shipping: If you would like expedited
shipping please note that in the comment box on the order form and we will be
happy to accommodate your request. You will be charged the actual cost for the
shipping. If you would like an expedited shipping quote please contact us. Orders
received before 2 p.m. Central (CST) time Monday through Friday will be processed
the same day. Orders received after 2 p.m. CST may be processed the same day
or next day. Orders received after 2 p.m. CST Friday, Saturday, or on Sunday
will be processed on Monday. You may contact us if you have a special request
and we can tell you if we can accommodate your request based on our shipping
abilities.
Multiple Shipping Addresses: Please note that
if your order has multiple ship-to addresses, any addresses that are to Alaska,
Hawaii or an APO/FPO will be charged the actual cost (USPS Priority Mail) including
insurance unless you explicitly (in the comment box) decline insurance. In this
case GlamourShades.com cannot be responsible for lost or damaged product due
to shipping.
Special Orders: These items are clearly identified
in the product name for clarity. They are usually shipped directly from the
manufacturer to you and they will typically take 1 to 3 weeks for delivery.
You will be emailed an expected delivery time within 2 business days of your
order. Orders that contain both stocked and special orders items will likely
be shipped separately at no additional cost to you.
International Orders:
Note that all prices are quoted and charged in US dollars (USD). Shipping charges
for all orders being shipped outside the continental US will be quoted via email
or phone prior to the order being processed. Please contact us if you would
like a quote before you place your order.
Returns & Exchanges
Policy
We want you to be completely satisfied with your purchase from GlamourShades.com.
We will gladly help you if you received defective merchandise or are in need
of a refund or exchange.If you are not happy with your purchase for any reason,
you may return your unused items* to us in their original packaging within 30
days of purchase for a full refund minus shipping costs**. You can also exchange
your unused merchandise for a different style or color. Please email us at
support@GlamourShades.com prior
to returning your merchandise with the reason for the return and whether or
not this is a return or exchange. Please include your order number and contact
information with your returned merchandise. GlamourShades.com cannot be responsible
for return shipping charges unless we made an error on the shipment contents.
We recommend that you insure any return shipments since GlamourShades.com cannot
be responsible for returned items being lost or damaged in the mail. In order
to defray shipping costs, if this is an exchange for a different style or color,
then call us and provide your credit card information so we can process your
exchange.
Please do not automatically send defective products
back to GlamourShades.com. Different manufacturers have different methods of
handling defective products. Please email us at support@GlamourShades.com
and we will give you the details on what you need to do as well as make arrangements
to ship you replacement merchandise.
**If you received free shipping from GlamourShades.com you will be charged a
nominal fee for the actual cost of shipping.
Address for returns and exchanges:
Returns/Exchanges
Glamour Shades
P.O. Box 19713
Houston, TX 77224
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